6 Tips to Hiring the Right Corporate Private Investigators

In the corporate world, information is key to getting the upper hand on competitors. In fact, the value of information can translate to thousands of dollars, giving credence to the murky world of corporate and industrial espionage. To counter this threat and protect your business’ interests, you can hire corporate private investigators, but not any investigator will do.

But how can you differentiate between efficient, effective investigators who work to find answers to your questions and identity information leaks, and unreliable, ineffective investigators?

At NSI, we have built a reputation for top quality security services. With the corporate world a key part of our client base, we provide unequalled corporate private investigators in performance excellence terms. To consistently meet this high standard, we look at our clients’ needs to understand what makes the difference.

Below are 6 tips to identify an investigator with skills and abilities you need, leaving you confident before ever receiving their final report.

What Are Corporate Private Investigators?

Essentially, a corporate private investigator is hired to provide investigative services for a business, institution or government body. Specific investigation can vary, but principally relates to uncovering information on illegal activities, such as

– Fraud or conspiracy to commit fraud;
– Incidents of industrial espionage, such as leaks on sensitive or valuable information.

An investigator may also carry out in-depth background checks on individuals – either employed or considered for employment – to ascertain the individual’s character and whether he/she might be a security risk. Some of the reasons include:

– Personal injury claims
– Workers’ compensation fraud
– Workplace fraud
– Incidents of theft
– Blackmail attempts
– Extortion attempts
– Personnel issues

Personal matters within corporate context

6 Tips to Hiring Corporate Private Investigators

  1. Experienced Personnel – the most vital consideration when selecting an investigator. A reliable investigative service cannot be provided if personnel are inexperienced in an industry. Combined active years can help identify employees responsible for information leaks, fraud or espionage. At NSI, our team has a combined background in:

– Security and investigation of almost 100 years;
– And around 40 years in the electrical and communications industry.

  1. Properly Licenced – no corporate private investigator is allowed to operate without a licence issued by the relevant state or territory (except in Canberra in the ACT). Here at NSI, all of our agents hold up-to-date Private Inquiry Agents Licences, issued by the NSW Police Commercial and Private Inquiry Unit.  Remember also that any company offering services must have a current business licence. Verifying licences is pretty straightforward. Below links to relevant issuing bodies are provided so you can check for yourself.

Victoria, issued by the Victorian Police Licensing Services Division. Verify licence here.
NSW, issued by NSW Police Commercial and Private Inquiry Unit. Verify licence here.
Northern Territory, issued by the Northern Territory Department of Justice. Verify licence at Consumer and Business Affairs directly on (08) 8935 7777.
Queensland, issued by the Queensland Office of Fair Trading. Verify licence here.
South Australia, issued by Office of Consumer & Business Affairs. Verify licence here.
Tasmania, issued by the Tasmanian Consumer Affairs Office.  Verify licence here.
Western Australia, issued by the Western Australian Police Service. Verify licence here.

  1. Properly Trained – investigation is not only about reading documents, checking emails and asking a few questions. Defined skill and techniques in interviewing people face to face should lead to disclosures the interviewee would otherwise hide. There are also techniques to document study that are designed to:

– Quicken the process;
– By-pass the irrelevant:
– Keep the search on track.

With intelligence and security backgrounds on personnel in your business’ sensitive areas, the quality of training is particularly relevant. So, ask your prospective investigator about:

– Training courses he/she has taken;
– Techniques he/she has learned from a previous profession.

These could be easily checked from his/her references.

  1. Appropriate Knowledge – your chosen corporate private investigator should have appropriate knowledge for the job.  Compare:

– From an insurance industry, they are better placed to identify insurance fraud;
– While one with electrical engineering knowledge would be perfect for deciphering emails or relevant communiqués.

Check out your prospective investigator’s education background and whether he/she is up-to-date on aspects like:

– Cyber terrorism
– Information warfare
– Business law
– Studies either on general or specific security areas

  1. Technologically Adept – a proper investigation should be aided by modern technology. A wide variety is necessary, from video and photographic equipment to mobile, online and cyber surveillance technologies. This is essential for corporate private investigators because of these:

 Frequent dealings with the cyber world;
– Varied complexities often negotiated before true facts can be ascertained.

Ask prospective investigators what equipment they have. With fast-paced technology changes, their equipment must be state-of-the-art.

  1. Guaranteed Confidentiality – tied to the confidentiality principle whether in private or corporate sectors, every investigator is expected to work with utmost discretion. Make sure any contract agreement includes clauses that clearly highlight these conditions.

Why NSI Investigators?

At NSI, we understand just how difficult it can be for a corporate or even government body to secure accurate and detailed information. For that reason, we offer a wide range of corporate private investigator services designed for every client information needing search or confirmation.

Our investigators are highly educated, properly trained and thoroughly qualified. They also have varied sector experiences, from electronic engineering to accountancy, to the latest cyber crime trends and related technologies.

Our range of services is extensive, incorporating such areas:

– Workplace fraud and theft
– Workers’ compensation insurance claims
– Personal injury claims
– Trademark and copyright infringement
– Legal investigations
– Digital forensic investigations
– Handwriting analysis
– Computer forensic investigations

We also provide expert corporate or individual assessments that include:

– Credit Risk and Ratings
– Hidden Exposures
– Financial History
– Previous Dealings
– Conflicts of Interest
– Intellectual Property Issues
– Reputation
– Insolvency and Bankruptcy Checks
– National and International Due Diligence Checks
– Full Media Checks (including Internet, Newspaper, Television and Radio)

For more on the services we provide, visit our NSI website, or contact us by filling in our online contact form or call us directly at (02) 9045 1811 or at one of our branches.